Your Questions, Answered 

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General Questions
What is IDZ?

IDZ provides end-to-end encrypted cloud storage and private messaging in a single app. Store, share, and communicate – all without compromising your privacy.

What services does IDZ offer?

IDZ provides end-to-end encrypted cloud storage and private messaging in a single app. Store, share, and communicate – all without compromising your privacy.

Why choose IDZ over other platforms?

Unlike many services, IDZ offers zero-knowledge encryption, no tracking, and an ad-free environment. We can’t see your files, we don’t store passwords or keys, and your data always remains yours alone.

Is IDZ free?

Yes. All users enjoy free access with essential features. Premium plan adds more storage and advanced tools for those who need it.

Privacy and Security
Has IDZ been independently audited for security?

Yes. In September 2025, we engaged Cure53, an independent security consultancy based in Berlin, to perform a 21‑day white‑box assessment of IDZ. The scope covered our encryption libraries, mobile and web apps, backend APIs, and key‑management systems. The Cure53 report confirms a strong cryptographic foundation, identifies 20 findings, and provides recommendations which we have used to further improve IDZ’s security.

Read the Cure53 management summary (PDF on cure53.de) here.

What is zero-knowledge encryption, and why does it matter?

Zero-knowledge encryption ensures only you can access your data. Because IDZ doesn’t hold your encryption keys, we have no way to view or decrypt your files and messages.

How does IDZ differ from other providers regarding privacy?

Many providers collect and analyze your data to serve ads or improve their algorithms. IDZ does not collect metadata, IP addresses, or cookies. Your privacy is our priority.

Why do other platforms store passwords or encryption keys?

Most platforms store passwords or keys to make account recovery easier, but this also allows them to access your data for advertising purposes. IDZ avoids this to ensure your data remains private and secure.

Does IDZ track my activity?

No. IDZ has a strict no-tracking policy. We don’t collect metadata, logs, IP addresses, or any information about how you use our platform.

Does IDZ show ads?

Never. IDZ is ad-free, so we don’t monetise your data or interrupt your experience with adverts.

Can IDZ access my files or chats?

No. We encrypt your data on your device, and only you have the keys. Even in the event of a breach, your files and chats remain unreadable to anyone but you.

What is metadata, and why doesn’t IDZ collect it?

Metadata includes details like file names, sizes, or timestamps, which can reveal a lot about your activity. To protect your privacy, IDZ avoids collecting any metadata, ensuring that your usage remains completely confidential.

How does IDZ protect against data breaches?

All data is encrypted before leaving your device, so even if our servers were compromised, those files would remain inaccessible without your personal keys.

Where does IDZ store users' data?

The physical location of the servers with the encrypted data is in Ireland.

Authentication and Account Management
ZCloud
What can I store in IDZ?

You can upload photos, documents, videos – anything you like. Every file is encrypted end to end, so only you can view or share it

How much storage does IDZ offer?

Free users start with 5 GB. Premium subscribers can upgrade to 2 TB for even more secure storage.

Does IDZ store my encryption keys?

No. We never store your keys, not even in encrypted form. That’s why only you can unlock your data.

Are my files encrypted during upload and storage?

Yes. Your files are encrypted on your device before being uploaded, and they remain encrypted on our servers at all times.

ZChat and Sharing
What is ZChat?

ZChat is IDZ’s fully encrypted messaging service. It lets you chat privately and share files securely, all in the same place.

Can I share files with people who don’t use IDZ?

Yes. You can create a secure public link for anyone, even those without an IDZ account, to access, or share privately with other IDZ users to maintain complete end-to-end encryption.

How does file sharing work in IDZ?

Upload your files to ZCloud, then share them via ZChat. Everything remains encrypted throughout the process.

Does IDZ allow large file sharing?

Absolutely. You can send large files and folders through encrypted conversations, so collaboration stays both convenient and secure.

When does the daily transfer limit reset?

The transfer limit resets every day at 00:00 UTC.

Subscriptions and Payments​
What extra features come with a pro subscription?

Pro users enjoy additional storage and enhanced file-sharing features, including password protection for publicly shared files and the option to set expiration dates for automatic access control.

How much does the pro subscription cost?

Subscriptions are $14.99 per month or $149.99 annually.

Can I cancel my subscription?

Yes. You can cancel any time, and your premium benefits remain active until the end of your current billing cycle.

Does IDZ offer refunds?

No. We do not provide refunds. However, you will retain premium features until the end of your paid period.

How long will my account be active?

Free accounts are deleted along with all their data after a year of no activity. Pro accounts will last indefinitely.

Ready to experience a new level of online privacy and security?

Download IDZ now and discover how simple true data protection can be